Terms of Service

Last updated: March 10, 2026

1. Agreement to Terms

By accessing or using the CLIMA platform ("Service"), operated by CLIMA AI, Inc., a Delaware corporation with its principal office at 75 State Street, Suite 100, Boston, MA 02109 ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization and "you" refers to both you individually and the organization.

2. Description of Service

CLIMA provides climate-risk analytics for mortgage and commercial real-estate portfolios. The Service includes portfolio scoring, stress testing, regulatory-format reporting, and related data analysis tools delivered via a web-based client portal and API.

3. Eligibility

The Service is intended for use by regulated financial institutions, their authorized employees, and other entities engaged in mortgage lending, insurance, or related financial activities. You must be at least 18 years old to create an account.

4. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to: (a) provide accurate and complete registration information; (b) promptly update your information if it changes; (c) notify us immediately of any unauthorized use of your account; and (d) not share credentials across individuals. Each user must have a separate account.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulation.
  • Upload data you do not have the right to process or share.
  • Attempt to gain unauthorized access to any part of the Service.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Interfere with the integrity or performance of the Service.
  • Resell, sublicense, or redistribute Service outputs without written authorization.

6. Data Handling & Confidentiality

Portfolio data you upload remains your property. We process it solely to deliver the Service. All uploaded data is encrypted at rest (AES-256) and in transit (TLS 1.2+). We do not sell, share, or use your portfolio data for any purpose other than providing the Service to you. Data handling is governed by our Privacy Policy and any Data Processing Agreement executed between us.

7. Intellectual Property

The CLIMA platform, including its models, algorithms, scoring methodologies, documentation, and software, is the proprietary property of CLIMA AI. Your subscription grants a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during the term of your agreement.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

CLIMA outputs are analytical tools intended to supplement, not replace, your institution's independent credit judgment, risk management processes, and compliance obligations. CLIMA scores and reports do not constitute legal, regulatory, or financial advice. You are solely responsible for all lending, underwriting, and compliance decisions made using CLIMA outputs.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIMA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Regulatory Compliance

You acknowledge that you are solely responsible for your institution's regulatory compliance, including but not limited to fair lending (ECOA, Fair Housing Act), model risk management (OCC SR 11-7), and data privacy (GLBA). CLIMA provides tools and inputs that may assist with compliance workflows, but does not guarantee regulatory compliance.

11. Model Risk Disclosure

CLIMA's scoring models are based on publicly available climate, economic, and geographic data. Model outputs are subject to inherent uncertainty and limitations described in our methodology documentation. You are responsible for performing your own model validation and risk assessment before incorporating CLIMA outputs into lending or risk management decisions, consistent with OCC SR 11-7 and your institution's model risk management framework.

12. Indemnification

You agree to indemnify, defend, and hold harmless CLIMA AI and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any applicable law or regulation.

13. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for thirty (30) days following termination, after which it will be securely deleted.

14. Modifications

We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved through binding arbitration administered by the American Arbitration Association in Boston, Massachusetts.

16. Contact

For questions about these Terms, contact us at legal@clima.solutions.

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